Terms of Sale:
Upon completing your order, you will receive a notification e-mail at the e-mail address provided in your order. Voice-boards.com will review the order and if any problems arise in processing of the order we will contact you. It is best to provide your telephone number to facilitate this contact process should we need to call you.
Shipment lead time depends on the product purchased:
Computers – Orders placed for computer systems typically ship in 3 to 5 business days. If it is going to be a longer lead time that that we will contact you to let you know.
Dialogic Telephony Cards – If your order is received by 3 PM CST we will ship that day; if received later we will still make every effort to ship that day up until 4 PM CST.
Once your order is shipped we will e-mail you a tracking number. On orders shipped outside of the United States quoted freight charges DO NOT include any duties, taxes or custom’s fees. Any duties, taxes or custom’s fees incurred will be the responsibility of the buyer/recipient to pay.
Computers – Voice-Boards.com warrants products to be free of defects in material and workmanship for 1 year from date of shipment During this period, Voice-Boards.com will at its option, repair or replace this product at no additional charge to the purchaser except as set forth below.
- Voice-Boards.com, will, at its option, repair or replace products at no additional charge to the purchaser, if the defect is related to the EVS manufactured product, such as Power Supplies, Disk Drives, CPU Boards, Backplanes, Video Cards and other Peripheral Boards.
- Voice-Boards.com warrants that the product is free from defects in material or workmanship under normal operation.
- Replacement parts that are furnished at no-charge to the purchaser in completion of this warranty are warranted only for the unexpired time portion of the original warranty.
- Voice-Boards.com is unable to provide loaner units or advance replacements.
- Repair parts and replacement products will be furnished on an exchange basis and will be either reconditioned or new. All replaced parts and products become the property of EVS.
- This limited warranty does not include service to repair damage to product resulting from accident, disaster, misuse, abuse, modification, alteration, or if unauthorized repairs have been attempted.
Dialogic Telephony Cards – Defective NEW telephony cards will be repaired or replaced within 3 years from invoice date. Defective USED telephony cards will be repaired or replaced within 1 year from invoice date. All accessories (cables and adapters) have a 1 year warranty from invoice date.
Power surges & lightning damage are not covered by this warranty on any of our products.
Buyer/User and Seller will each pay the shipping costs of returning any items to each other for repair or replacement. THERE ARE NO WARRANTIES THAT ARE NOT INCLUDED HERE.
Computers, Buyer will receive a full refund, less shipping and a 15% restocking charge, if the products are returned and received by EVS within 14 days from the date of the original receipt of products by Buyer.
USED Dialogic Telephony Cards, Buyer will receive a full refund, less shipping and a 15% restocking charge, if the products are returned and received by EVS within 14 days from the date of the original receipt of products by Buyer.
NEW Dialogic Telephony Cards, Buyer will receive a full refund, less shipping and a 25% restocking charge, if the products are returned and received by EVS within 14 days from the date of the original receipt of products by Buyer in NEW condition in the original packaging with the original packaging un-damaged.